Route planning
Driver · Taxi / Ride-hailing Driver
“Route planning” (Driver) was largely replaced by AI in 2016, after AI entered in 2010.
AI enters
2010
Largely replaced
2016
Replacement progress
100%
Technology / key factor
Navigation apps
What this task is
Drivers choose a route based on the destination, time of day and traffic conditions, a skill that once relied on years of accumulated knowledge of city streets and shortcuts.
How AI replaces it
From 2010, navigation apps spread, using live traffic to plan the best route and give voice directions. By 2016, memorized street knowledge had largely been replaced by navigation.
What stays human
Drivers still judge whether the suggested route makes sense and handle situations navigation does not cover well, such as sudden road closures or choosing a safe pickup point.