Jobs AI Replaces in 2016

In 2016 (happened), 2 tasks are largely replaced by AI, and 0 occupations cross the 70% line.

happened

Tasks largely replaced in 2016

Ordered by when AI first entered the task

  1. IVR phone menu navigation📞 Customer Service Rep · Phone Support · Keypad / speech-recognition self-service 20082016 Replaced
  2. Route planning🚚 Driver · Taxi / Ride-hailing Driver · Navigation apps 20102016 Replaced