Picking mixed / irregular items

Warehousing & Delivery · Sorter / Picker

Being replaced

“Picking mixed / irregular items” (Warehousing & Delivery) is being replaced by AI: it entered in 2024 and is projected to be largely replaced by 2032.

AI enters
2024
Largely replaced
2032
Replacement progress
25%
Technology / key factor
General-purpose robot arms

What this task is

Grabbing items of every shape, size and material from storage totes, including soft packaging, fragile goods and irregular objects, and placing them correctly into order boxes.

How AI replaces it

This requires recognizing highly varied objects and controlling grip force, which robots long struggled with. Since 2024, general-purpose robot arms using vision models have begun deployment, but reliably handling most item types is expected only around 2032.

What stays human

Workers handle the items robots fail to pick, help train and tune the grasping systems, and carry out quality spot checks on outgoing orders before they leave the warehouse.

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