User research and UX strategy
Designer · UI Designer
“User research and UX strategy” (Designer) is projected to see AI enter in 2029 and be largely replaced by 2037.
AI enters
2029
Largely replaced
2037
Replacement progress
0%
Technology / key factor
Requires empathy with people
What this task is
Understanding real user needs and pain points through interviews, field observation and usability testing, then using that understanding to set the product's experience direction and priorities.
How AI replaces it
This depends on building trust with real people, reading between the lines and genuine empathy, so AI currently only helps organize interviews and analyze data. Large-scale use is expected from 2029, with broad replacement around 2037.
What stays human
Researchers still talk with users face to face and make the experience calls, using AI to transcribe interviews, cluster themes and process large volumes of feedback.